Ebooks and audiobooks

Ebooks

Our ebook offer includes not only novels but also non-fiction books like travel guides. You have the choice between English, French and German ebooks and you can borrow them for two weeks.

Audiobooks

We offer audiobooks in English, German and French. You can choose between fiction and non-fiction. Audiobooks can be borrowed for two weeks.

1. Ebooks and the Digital Rights Management System (DRM) – an introduction

1.1. Downloading ebooks

An ebook is a file containing text and/or images that can be read on a computer or another electronic device.
You will need to register with one of the libraries offering ebooks.lu to take advantage of this service. Please visit one of the participating libraries to sign up for free.
The ebooks offered in ebooks.lu are protected by a Digital rights management system which can be seen as a kind of digital lock. You will need a special tool to open ebooks once you have downloaded them. You will also need an Adobe ID to unlock the ebooks them (see Section 1.2. – The digital lock system). Please go to https://accounts.adobe.com to sign up for an Adobe ID.
Once you have an Adobe ID, you will be able to download an application that will allow you to borrow and read ebooks.
If you wish to read ebooks on your computer, please select the Adobe Digital Editions application. If you would prefer to read ebooks on your smartphone or tablet, please download the app Adobe Digital Editions. The set-up instructions are detailed in Section 2 below.
When you download an ebook, you will be able to read the copy borrowed for a total of 14 days. Once this period ends, it will no longer be possible to access the ebook on your device, and the ebook will become available in the digital library again.
Please note that ebooks can also be consulted online without downloading an additional tool. (Exception: you will need to install the Microsoft Silverlight plugin for the Numilog platform.)

1.2. The Digital Rights Management System

To summarise briefly: to download and read ebooks, you will need to

  • either install Adobe Digital Editions on your computer,
  • or install the Bluefire Reader on your tablet or smartphone,
  • and sign up for an Adobe ID.

We recommend that you sign up for an Adobe ID so that you can switch between reading devices during the loan period. If you do not have an Adobe ID, reading is limited to the device on which you downloaded the ebook.
Adobe Digital Editions is a free tool to manage the digital locks on ebooks. The application allows you to open ebooks throughout the loan period and, should you wish, to also transfer them to other reading devices.
The digital rights management (DRM) system is a protection tool that has been integrated into all ebooks. It controls use of the ebooks, including their download, the loan duration and the transfer to reading devices.
The software has been developed to protect files from copyright violations, such as unauthorised duplication. This digital lock also ensures that ebooks are automatically returned when the loan period expires, i.e. that ebooks can no longer be viewed when the loan period has ended.

2. Ebooks - Technical requirements

2.1. Creating an Adobe ID

An Adobe ID is essential if you wish to read your ebooks on several different reading devices. Once you have created an account, each ebook will automatically be linked to your Adobe ID, rather than exclusively to your computer. An Adobe ID allows you to access your loans on six authorised devices.

https://accounts.adobe.com/

Click on “Get an Adobe ID”.

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Complete the online form and make a note of the email address and password you use. Tick the “I have read and agree to the Terms of Use and Privacy Policy.” confirmation box, then click on “Sign up”.

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Go to your email account and open the welcome message from Adobe. Click on the activation link to complete the registration process.

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Your Adobe ID is the email address you entered in the online form. Do not forget this email address or your password! You will need them to configure all the tools and devices you wish to use to read ebooks.

2.2. Installing Adobe Digital Editions (Windows PC)

Please go to www.adobe.com/solutions/ebook/digital-editions/download.html.

1 Click on “Download Digital Edition:

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2 Once the download is complete, click on “Run” to open the file and complete installation.

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Please note that a later version of Adobe Digital Editions may be available – this is not a problem!

3 Installation of Adobe Digital Editions will then begin. Click the box “I accept the terms of the license agreement.”, then click on “Next”.

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4 Select the options for the components you would like to install and click on “Next”.

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Once installation is complete, click on “Close” and Adobe Digital Editions will launch automatically.

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In Adobe Digital Editions, click on the “Help” menu tab, then on “Authorize Computer”.

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Enter your Adobe ID (email address) and password, then click on “Authorize”.

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Click on “OK” to complete the authorisation process.

Your computer is now authorised to download the ebooks you borrow.

2.3. Installing the Adobe Digital Editions app on Apple devices (iOS)

1. From the home screen on your tablet or smartphone, go to the App Store.

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2. Type “Adobe Digital Editions” in the search box in the top right-hand corner and select the “Adobe Digital Editions app” in the results list.

3. Click on the “install” button in the Adobe Digital Editions application.

4. Once installation is complete, click on “Open” to launch the application.

5. In the main menu of the application, go to the settings and click on “Authorise”. Enter your Adobe ID (email address) and your password you used before to register your Adobe account.

A message informs you when your device has been successfully registered.

Your device is now configured to read ebooks. You will not need to repeat the above steps again.

2.4. Installing the Adobe Digital Editions app on Android devices

1. From the home screen on your device, go to the Google Play Store.

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2. Click on the magnifying glass in the top right-hand corner of the screen and search for the “Adobe Digital Editions”. Select the “Adobe Digital Editions” in the results list.

3. Click on “Install”.

4. Once installation is complete, click on “Open” to launch the application.

5. In the main menu of the application, go to the settings and click on “Authorise”. Enter your Adobe ID (email address) and your password you used before to register your Adobe account.

A message informs you when your device has been successfully registered.

Your device is now configured to read ebooks. You will not need to repeat the above steps again.

3. Ebooks - Providers

3.0. Ebook providers

You will need to use different providers and platforms to open ebooks in the three different languages. We offer ebooks in French (Cantook Station and Numilog), English (Overdrive) and German (Ciando).

The borrowing principle is always the same. Each individual platform is explained below.

If you prefer browsing the available ebooks directly on the vendor’s platform, please find the links below:

English ebooks (Overdrive)

German ebooks (Ciando)

French ebooks (Numilog)

3.1. Ebooks in French – Numilog

If you have chosen an ebook that is available on the Numilog platform (mainly books in French), the consultation options will be shown on the details page of the book.

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Click on “Télécharger ce livre au format EPUB pour une durée de 14 jours” to download the ebook.

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You are able to download ebooks on several devices as long as they are authorised with the same Adobe ID.

Use Adobe Digital Editions (or the the app Adobe Digital Editions) to open the ebook …

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… and the ebook will be downloaded to your library.

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3.2. Ebooks in English – Overdrive

If you have chosen a book that is available on the Overdrive platform (mainly books in English), you will need to click on “Borrow” to view the consultation options.

You have to authenticate yourself with your library card. Click on “sign in”.

You are now redirected to a-z.lu. Enter your library card number and your password:

Please click on “borrow”:

Please confirm that Adobe Digital Editions is installed on your pc:

Open the ebook with Adobe Digital Editions :

 

… and the ebook will be downloaded to your Adobe Digital Editions library.

3.3. Ebooks in German : Ciando

If you have already chosen a book that is available on the Ciando platform (mainly books in German), you will need to click on “ebook anfordern” to download the ebook.

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Once you have connected, a message will appear. As you are using your bibnet.lu membership card and not a Ciando account, please click on the first “Next” button (ignore the part “Bestehende Nutzer” about existing users).

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You will then need to select the device that you wish to use to read the ebook.

The icons correspond to the following devices:

image068Once you have chosen a reading device, click on “Weiter” to confirm. The following message will only appear the first time you connect to the platform. It informs users that a “cookie account” will be used. This means that your membership ID will be used rather than a Ciando account. You will only need a Ciando account to make reservations.

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On the next page, click on “ebook Download starten”.

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Use Adobe Digital Editions (or the App Adobe Digital Editions) to open the ebook

 

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… and the ebook will be downloaded to your Adobe Digital Editions library.

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4. Ebooks - Start-up guides

4.1. Computer (Windows and Mac PCs)

You will need a tool to download and read ebooks with a digital lock on a computer. We recommend using Adobe Digital Editions (free). Use your Adobe ID to log into Adobe Digital Editions.
Please see Section 2.2. for detailed instructions on how to install Adobe Digital Editions (Technical requirements / Installing Adobe Digital Editions)

Borrowing ebooks

Use the search engine of the Luxembourg library network (www.a-z.lu) to find the ebook you wish to borrow. Before you begin your search, click on the “Digital Library” tab.

 

Select “Ebooks.lu (public libraries)” in the pull-down menu to the right of the search box to define the type of document you are looking for.

 

You can now enter your search terms.

Alternative:

We invite you to use the “Advanced Search” button if you would prefer to search by category (art, science, history).

 

A new window will open in which you can select a main category and a subcategory.

 

Once you have found an ebook you are interested in, click on the title and then on “Online Access”.

 

You will then be redirected to the ebook provider’s platform.

If you have not yet logged in, use your library card number and password to log in now.

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After logging in, the ebook details will be shown on the provider’s platform.

If you have chosen an ebook that is available on the Numilog platform (mainly books in French), the consultation options will be shown on the details page of the book.

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Click on “Télécharger ce livre en format EPUB” to download the ebook.

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Please note that minor variations may arise depending on the resource and your device.

The ebooks of different providers are indexed in a-z.lu and can be borrowed via the providers’ platforms. This explains why the borrowing procedure – while similar – may vary a little depending on the book provider, as each provider has their own distribution platform.
How can I download an ebook on the other platforms? Please see Section 3 – Ebook providers for more information.

You are able to download ebooks on several devices as long as they are authorised with the same Adobe ID.

Open the ebook with Adobe Digital Editions.

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The ebook will be downloaded to your library in Adobe Digital Editions.

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You will then able to read the ebook by double clicking on the ebook cover.

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Returning ebooks borrowed via Adobe Digital Editions (PC)

Ebooks can be borrowed for 14 days. When this period ends, it will no longer be possible to open the ebook in your reader. If you haven’t finished reading the ebook, you are able to renew your loan – and that for as long as you wish.

You are also able to return ebooks at any time, for example if you finish reading them before the loan period ends.

Right click on the cover of the book you wish to return in Adobe Digital Editions. Select “Return Borrowed Item”, then click on “Return” in the next window to confirm.

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In a few minutes, the system will process your return and the ebook will disappear from your folder.

Please note that it is not possible to return ebooks borrowed from the Ciando platform (German ebooks) before the end of the loan period.

4.2. Apple devices (iOS): iPhone, iPod Touch, iPad and iPad mini

To borrow ebooks on Apple devices (iOS), you will need an application to download and read the ebooks with a digital lock. We recommend using the Adobe Digital Editions app (free). Use your Adobe ID to log into the Adobe Digital Editions app.

This free reader application is compatible with all major platforms on the market. Our providers also offer their own applications, however you do not have to use these!

Please see the detailed guide on how to install the Adobe Digital Editions app (Technical requirements / Installing the Adobe Digital editions app on Apple devices (iOS))

Borrowing and opening ebooks in the Adobe Digital Editions app (iOS)

Use the search engine of the Luxembourg library network (www.a-z.lu) on your device to find the ebook you wish to borrow. Before you begin your search, click on the “Digital Library” tab.

Select “Ebooks.lu (public libraries)” in the pull-down menu to the right of the search box to define the type of document you are looking for.
You can now enter your search terms.

 

Alternative:

We invite you to use the “Advanced Search” button if you would prefer to search by category (art, science, history).

A new window will open in which you can select a main category and a subcategory.

 

 

Once you have found an ebook you are interested in reading, click on the title and then on “ Online Access”.

You will then be redirected to the ebook provider’s platform.

If you have not yet signed in, use your membership card number and password to log in.

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After logging in, the ebook details will be shown on the provider’s platform.

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Click on “Télécharger ce livre au format EPUB” (“Download”, example from the Numilog platform) to download the ebook.

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You are able to download ebooks on numerous devices as long as they are authorised with the same Adobe ID.

Please note that minor variations may arise depending on the resource and your device.

The ebooks of different providers are indexed in a-z.lu and can be borrowed via the providers’ platforms. This explains why the borrowing procedure – while similar – may vary a little depending on the book provider, as each provider has their own distribution platform.

How can I download an ebook on the other platforms? Please see Section 3 – Ebook providers for more information.

In the download window, click on “Open in” and choose the Adobe Digital Editions app.

The ebook will open in the Digital Editions app. Click on the cover and the ebook will open.

4.3. Android devices: Samsung, Sony, HTC, etc.

To borrow ebooks on an Android device (Samsung, Google Nexus, Sony Xperia, HTC, Tolino tab, etc.), you will need an application to download and read ebooks with a digital lock on a computer. We recommend using the Adobe Digital Editions app (free). Use your Adobe ID to log into the Adobe Digital Editions.

This free reader application is compatible with all major platforms on the market. Our providers also offer their own applications, however you do not have to use these!

Please see the detailed guide on how to install the Adobe Digital Editions app (Technical requirements / Installing the Adobe Digital Editions app on Android devices)

Borrowing and opening ebooks in the Adobe Digital Editions app (Android)

Use the search engine of the Luxembourg library network (www.a-z.lu) on your device to find the ebook you wish to borrow. Before you begin your search, click on the “Digital Library” tab.

Select “Ebooks.lu (public libraries)” in the pull-down menu to the right of the search box to define the type of document you are looking for.

You can now enter your search terms.

 

Alternative:

We invite you to use the “Advanced Search” button if you would prefer to search by category (art, science, history).

 

A new window will open in which you can select a main category and a subcategory.

 

Once you have found an ebook you are interested in reading, click on the title and then on “ Online Access”.

 

You will then be redirected to the ebook provider’s platform.

If you have not yet signed in, use your membership card number and password to log in.

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After logging in, the ebook details will be shown on the provider’s platform.

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Click on “Request ebook” (example from the Ciando platform).

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Click on “weiter” …

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… and then on “ebook Download starten”.

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You are able to download ebooks on several devices as long as they are authorised with the same Adobe ID.

Please note that minor variations may arise depending on the resource and your device.

The ebooks of different providers are indexed in a-z.lu and can be borrowed via the providers’ platforms. This explains why the borrowing procedure – while similar – may vary a little depending on the book provider, as each provider has their own distribution platform.

How can I download an ebook on the other platforms? Please see Section 3 – Ebook providers for more information.

In the download window, choose “Adobe Digital Editions” to open the book.

The ebook will open in the Adobe Digital Editions app. Click on the cover to open the ebook.

4.4. Reading devices (PocketBook Touch Lux, Tolino)

There are two different ways to borrow ebooks on a reading device.

1. If your reading device has an internet connection and browser, you can download ebooks directly.

Simply follow the instructions in Section 4.1. on borrowing ebooks on your PC to search for and download ebooks directly on your reading device.

Please note that the E Ink browser is not suitable for viewing complex websites and may take several minutes to load these.

2. If your device does not have a browser, or you would prefer to search on a coloured screen, you can search on your PC then transfer the ebooks to your reading device.

Whatever your desired approach, you will first need to use your Adobe ID to authorise the reading device.

If you do not have an Adobe ID yet, please see Section 2.1. – How can I create an Adobe ID?
Enter your ID and password in the following places:

PocketBook Touch Lux: Parameters – Account and synchronisation – Adobe DRM

Tolino: Meine Konten und TelekomCloud – Adobe DRM

For information on other reading devices, please see the corresponding user guide or contact us (help@findit.lu).

Borrowing and transferring ebooks to your reading device (PC)

Use the search engine of the Luxembourg library network (www.a-z.lu) to find the ebook you wish to borrow. Before you begin your search, click on the “Digital Library” tab.

Select “Ebooks.lu (public libraries)” in the pull-down menu to the right of the search box to define the type of document you are looking for.

 

You can now enter your search terms.

Alternative:

We invite you to use the “Advanced Search” button if you would prefer to search by category (art, science, history).

A new window will open in which you can select a main category and a subcategory.

 

Once you have found an ebook you are interested in reading, click on “ Online Access”.

 

You will then be redirected to the ebook provider’s platform.

If you have not yet logged in, use your library card number and password to log in now.

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After logging in, the ebook details will be shown on the provider’s platform.

If you have chosen an ebook that is available on the Numilog platform (mainly books in French), the consultation options will be shown on the details page.

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To download the ebook, click on “Télécharger ce livre au format EPUB pour une durée de 14 jours” (Borrow book).

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Please note that minor variations may arise depending on the resource and your device.

The ebooks of different providers are indexed in a-z.lu and can be borrowed via the providers’ platforms. This explains why the borrowing procedure – while similar – may vary a little depending on the ebook provider, as each provider has their own distribution platform.

How can I download an ebook on the other platforms? Please see Section 3 – Ebook providers for more information.

You are able to download ebooks on several devices as long as they are authorised with the same Adobe ID.

Open the ebook with Adobe Digital Editions.

The ebook will be downloaded to your library in Adobe Digital Editions.

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You will then be able to read the ebook in Adobe Digital Editions or to transfer it to your reading device.

Transferring ebooks to your reading device

Ensure that Adobe Digital Editions is open.

  • Use the USB cable provided to connect your reading device to your computer. When the below screen appears, click on Connect.
  • In your library, left click on the ebook that you would like to transfer and drag it over to your external device.

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The first time that you transfer an ebook to your reading device, you will need to authorise this transfer using the same Adobe ID as for the Adobe Digital Editions tool.

You are able to repeat this final step for all books that you wish to upload to your reading device.

To safely disconnect your reading device, click on the external device eject icon in the Windows notification zone at the bottom right-hand corner of the screen.

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Click on “Eject [reading device X]” in the list of devices.

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You can then unplug your reading device’s USB cable and read the ebooks transferred wherever you wish.

Returning ebooks borrowed via Adobe Digital Editions (PC)

Ebooks can be borrowed for 14 days. After this period, it will no longer be possible to access the ebook in your reading device. If you haven’t finished reading the ebook, you are able to renew your loan – and that for as long as you wish.

You are also able to return ebooks at any time, for example if you finish reading them before the loan period ends.

If you have transferred an ebook from the PC to your reading device, you will also need to return the ebook using the Adobe Digital Editions on your PC.

Select the ebook to return in Adobe Digital Editions and right click on the cover. Select “Return Borrowed Item”, then click on “Return” in the next window to confirm.

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In a few minutes, the system will process your return and the ebook will disappear from your folder.

Please note that it is not possible to return ebooks borrowed from the Ciando platform (German ebooks) before the end of the loan period.

5. Ebooks - FAQs

5.1. How can I sign up for the ebooks.lu service?

Online registration request during the closure of the National Library due to COVID-19:

During the exceptional closure of the BnL registration requests can be made online. With a valid library card you have access to all ebooks on ebooks.lu. Please follow the instructions here.

Online renewal of your registration during the closure of the National Librarydue to COVID-19

During the exceptional closure of the BnL your registration at the National Library can be renewed online. If your library card of the National Library is not valid anymore, you also lose access to the ebooks on ebooks.lu. Please follow the instructions here.

  • Do you already have a library card from one of the partner libraries?

Please go to your library and request access for ebooks.lu. You have to fill out once a registration form for this service, even if you are already registered with the library. Unfortunately, currently we can’t offer an online registration.

Your account will be activated within 24 hours.

  • You don’t have a library card yet?

To be able to borrow ebooks, you will first need to register with one of the 12 partner libraries offering the ebooks.lu service. Once registered, you will receive a library card and password to access the resources. Please mention that you would like to use the ebooks.lu service when registering at the library.

To register for ebooks.lu you need to be at least 14 years old and live in Luxembourg or in the neighboring regions.

5.2. I am already registered with a participating library. Why can’t I access the ebooks?

If you have already registered with one of the participating libraries (except the National Library), you will still need to contact your library to request access to the ebooks.lu service. Your account will be activated within 24 hours.

Online registration request during the closure of the National Library due to COVID-19:

During the exceptional closure of the BnL registration requests can be made online. With a valid library card you have access to all ebooks on ebooks.lu. Please follow the instructions here.

5.3. When I try to access an ebook, a pop-up window appears stating “Please note that you are not able to access this licensed content.”

This error message indicates that the ebooks.lu service has not yet been activated for your user account.

Please sign up at one of the 12 partner libraries. Once registered, you will receive a membership card and password that will allow you to access all of the documentary resources in your library.

Please note that if you have already registered with one of the participating libraries (except the National Library), you will still need to contact your library to request access to the ebooks.lu service. Your account will be activated within 24 hours.

5.4. I cannot access Ciando (German ebooks)

You are trying to download an ebook from Ciando, but the error message “Ihr Passwort / Login ist nicht bekannt” is displayed?

ciando login fehlermeldung

You don’t have to log on Ciando. As you are already authenticated on a-z.lu as a library user you are using Ciando with a so-called “Cookie-Konto”.

To download an ebook, you need just click the first button “weiter”.

ciando login leer 1. weiter button

If the first button is not displayed please delete the cookies in your browser.

Delete Cookies

PC

Firefox: Menu – History – Clear recent history
Chrome: Menu – History – History – Clear browsing data
Internet Explorer: Tools – Internet Options – Browsing History – Delete

Mobile devices

Android Chrome: https://support.google.com/chrome/answer/2392709?co=GENIE.Platform%3DAndroid&hl=en

iOS Safari https://support.apple.com/en-us/HT201265

5.5. Can I return a book early?

The possibility to return an ebook before the due date depends on the platform.

  • German ebooks (Ciando): For technical reasons the early return of an ebook is not possible. The ebook will stay two weeks on your device.
  • French ebooks (Numilog) return possible
  • English ebooks (Overdrive): return possible

To learn how to return a borrowed book, see the last section of the guide for your device.

5.6. How many ebooks can I borrow in total?

The limit of simultaneous borrowing depends on each platform. You can borrow 3-4 ebooks by platform at the same time for download on PC, tablet, smartphone or eReader.

  • German ebooks (Ciando): 4 simultaneous ebooks
  • French ebooks (Numilog): 4 simultaneous ebooks
  • English ebooks (Overdrive): 3 simultaneous ebooks

So the total of simultaneous loans is 11 ebooks if you use the maximum that is possible for each platform.

5.7. Can I use my Kindle for ebooks.lu?

No, unfortunately the Amazon Kindle e-ink screen (all models) is not compatible with the ebooks.lu offer.

Reason: Amazon refuses to support the Adobe DRM system and accepts only its own DRM system. Kindle eReaders cannot open EPUB ebook file.

5.8. I don't find my borrowed ebooks in my a-z.lu user account. Why?

Unfortunately, there is no connection between electronic downloads and a-z.lu. That’s why borrowed ebooks aren’t displayed in your a-z.lu user account.

To check your active ebook loans, please open Adobe Digital Editions or the reading app (Adobe Digital Editions) on your smartphone or tablet.

If you have any further questions, please send an email to help@findit.lu.

5.9. After updating my iPhone/iPad to iOS 13, I can't download ebooks anymore.

Since Apple launched iOS 13 a lot of users complained that they can’t download ebooks anymore after upgrading their iPhone or iPad. Please follow these steps to download ebooks to Adobe Digital Editions or Bluefire Reader as long as Apple and the app providers haven’t solved the technical problems.

Open the Safari app and use the search engine of the Luxembourg library network (www.a-z.lu) to find the ebook you wish to borrow.

Once you have found an ebook you are interested in, click on the title and then on “Online Access”.

You will then be redirected to the ebook provider’s platform.

If you have not yet logged in, use your library card number and password to log in now.

After logging in, the ebook details will be shown on the provider’s platform.
Click on “Télécharger” or “Download” to download the ebook.

 

Once the ebook file has been downloaded, touch the icon on the top right (downloads) and click on the name of the ebook file.

 

In the following window touch the button “Download”.

A white page with the file name will be displayed.

Touch the “open with” icon on the top right.

In the following dialogue, choose “More”. Depending on the number of apps that you have installed, you might need to scroll to the left before this option is visible.

In the next step, choose “Open in Adobe Digital Editions” (or Bluefire Reader).

Now the ebook will be opened in Adobe Digital Editions (or Bluefire Reader).

Si vous avez toujours des problèmes avec le téléchargement, veuillez nous envoyer un courriel à help@findit.lu avec des captures d’écran ou messages d’erreur.

 

6. Audiobooks - Technical requirements

6.1. French Audiobooks

French audiobooks are only available by streaming, which requires a permanent, active internet connection. It is not possible to download the audiobook. However, since you have to be online to listen to the audiobook you do not need to download an extra software.

6.2. English and German audiobooks

You can stream or download German and English audiobooks. If you wish to download your ebook, you need to install the application Libby, by Overdrive. It is available for Android, iOS and as a desktop application for Windows.

How to install Libby, by Overdrive

Go to the app store of your device and download the app Libby, by Overdrive.

When you open the app for the first time, you are asked some questions in an automated chat. Please answer these questions to set up your account.

Please note: you must have a valid library card from the National Library if you want to use the app Libby, by Overdrive. If you do not have one, check the information here.

First, you need to confirm that you have a valid library card by clicking “Yes”:

Then select “I’ll search for a library”:

Please type “Luxembourg” in the search field and choose “National Library of Luxembourg”:

Now you have to connect your library card to your account on Libby. Click on “Enter Library Account Details”:

Click “Next”:

 

You are automatically redirected to the a-z.lu webpage to enter your card number and your password:

After your authentication, your Libby account is connected to your library card and a “Libby library card” is displayed in the app. This is not an actual library card and only displays the loans made in Libby. The other loans, which you have made via your a-z.lu account, are not taken into account here.

Click on “Next”:

You are now redirected to the start page of your account in Libby, by Overdrive. You can go to “search” to search for an audiobook or you can simply browse the collection of your library:

In the “shelf” section, you can have a look at your loans and current holds (reservations):

 

7. Audiobooks - Providers

7.0. Audiobooks - Providers

We work together with two different providers so that we are able to offer you audiobooks in English, French and German.

You will find French audiobooks on the platform Numilog. English and German Audiobooks are on the platform Overdrive.

How you can borrow books on each platform is explained below.

If you prefer browsing the available audiobooks directly on the vendor’s platform, please find the links here:

English and German audiobooks (Overdrive)

French audiobooks (Numilog)

7.1. Audiobooks in French (Numilog)

If you want to search for a specific book on the Numilog webpage, select “recherche avancée” and as “Format” “Audios”. The search results will now only include audiobooks:

Click on “écouter ce livre audio” if you want to borrow an audiobook:

Since you can only listen to the audiobook by streaming it, please insert your email address in the next step. You will receive a link by email that allows you to continue to listen to the audiobook in the browser whenever you want and with whatever device during the whole loan period. Without this link, you cannot go back to your audiobook!

You are now on the overview page of the audiobook. If you want to start listening, click on the “play” button or chose a chapter, e.g. “piste 1”. You can stop listening by clicking again on the “play” button.

If you want to continue listening after having closed the browser, click on the link “relancer la lecture”, which you have received by email.

 

After clicking on the link, you are redirected to the overview page of the audiobook and you can continue listening. This link also allows you to use different devices. Unfortunately, you do not automatically jump back where you left off. When you close the browser, please remember at what part of the audiobook you stopped listening to come back easily to the right chapter.

If you want to return the book before the end of the loan period, click on “rendre le livre” in the top right corner of the browser. This allows other people to borrow the audiobook immediately; otherwise, it is blocked until the end of the loan period:

 

 

 

 

7.2. Audiobooks in English and German

You can search for a specific audiobook directly in the app Libby, by Overdrive. Go to “Library” and click on the search field. You can refine your search by clicking on “more options”, e.g. to define “Audiobooks” as the format you are looking for. You can also define more search criteria, such as the language or the genre, to limit your search results:

If you prefer to browse your library collection, go to “Explore”:

If you find an audiobook, you would like to listen to, click on “borrow”. This redirects you to your registered library card. You have to confirm the loan by clicking again on “borrow”:

You can now open the audiobook. You can also download the audiobook and listen to it when you are offline (not connected to the internet).

You find all your loans in the category “Shelf”. There you get all the information about your loans and the holds (reservations) you have placed. On the top right side of the title, a green check mark tells you that the audiobook has been downloaded. This allows you to listen to the audiobook while being offline:

You can define yourself the conditions under which the audiobooks are downloaded. You can also select the option that audiobooks can only be downloaded when you are connected to the Wi-Fi. Go to “Actions” on the right side of “recent loans” in the category “Shelf” and select the option that suits you best by clicking on “change download rules”:

On the right side of the title, you also have the possibility to return your ebook before the end of the loan period. You can also renew your loan in the same place. To do so, click on “manage loans”:

 

 

 

8. Audiobooks - Search

8. How to search for audiobooks in a-z.lu

If you want to search our entire ebook and audiobook collection before choosing a language, we recommend using a-z.lu.

You do not need an additional software if you wish to borrow French audiobooks. All French audiobooks are only available by streaming in your browser and cannot be downloaded. If you wish to listen to German and English ebooks please download the app Libby, by Overdrive. You find more information about how to borrow French audiobooks in chapter 7.1. If you need information about how to listen to German or English audiobooks please go to chapter 7.2.

Searching for audiobooks on a-z.lu works the same way as the search for ebooks. Type the title of the audiobook, keywords, author, or a topic of interest in the search field. Then select the search filters “Digital Library” and “Ebooks.lu (public libraries)” to the right of the search field.

 

In the search results, you will find ebooks as well as audiobooks. To limit your request to audiobooks, filter by “Type of publication” under “Tweak my results” (on the right of the screen) and select “Audio books”:

To borrow an audiobook, click on “Online access”. You will then be redirected to the audiobook/ebook provider’s platform:

If you have not yet logged into a-z.lu, use your library card number and password to log in now.

Follow the instructions on how to borrow French audiobooks in chapter 7.1. and on how to borrow English and German audiobooks in chapter 7.2.

9. Audiobooks-FAQ

9.1. How can I sign up for the ebooks.lu service?

Online registration during the temporary closure of the National library due to COVID-19

Currently, you can register online at the National Library. The library card of the National Library allows you to have access to all ebooks and audiobooks on ebooks.lu. Please follow the instructions here.

Online renewal of your registration during the temporary closure of the National library due to COVID-19

Currently, you can renew your registration online at the National Library. Please note: if you do not have a valid library card, you have no access to the ebooks and audiobooks of the ebooks.lu collection. Please follow the instructions to renew your registration here.

  • Do you already have a library card from one of the partner libraries?

Please go to your library and request access for ebooks.lu. You have to fill out a registration form for this service, even if you are already registered with the library.

Please note the possibility of an online registration during the temporary closure of the National library. More information here.

Your account will be activated within 24 hours.

  • You don’t have a library card yet?

In order to borrow audiobooks, you will first need to register with one of the 13 libraries offering the ebooks.lu service. You find a list of these libraries here.

Once registered, you will receive a library card and password to access the resources. Please mention that you would like to use the ebooks.lu service when registering at the library. The library card allows access to the whole collection of your library including the ebooks and audiobooks on ebooks.lu.

To register for ebooks.lu you need to be at least 14 years old and live in Luxembourg or in the neighbouring regions.

9.2 I am already registered with a participating library. Why can I not access the audiobooks?

If you have already registered with one of the participating libraries (except the National Library), you will still need to contact your library to request access to the ebooks.lu service. Your account will be activated within 24 hours.

Online registration request during the closure of the National Library due to COVID-19

During the exceptional closure of the National Library registration requests can be made online. With a valid library card you have access to all ebooks and audiobooks on ebooks.lu. Please follow the instructions here.

9.3 When I try to access an audiobook, a pop-up window appears stating “Please note that you are not able to access this licensed content.”

This error message indicates that the ebooks.lu service has not yet been activated for your user account.

Please sign up for the ebooks.lu service. See chapter 9.1.

9.4 Can I return an audiobook early?

Please always return the audiobook as soon as you have finished it. Otherwise, the audiobook will be blocked for 14 days and no other library user can borrow it. All audiobooks can be returned early before the end of the loan period.

You can return French audiobooks directly in the browser. Please click on “rendre le livre” in the top right corner of the browser:

English and German audiobooks can be returned directly in the app Libby, by Overdrive. Go to “Shelf” and then click on “Manage loans” on the right side of the title that you wish to return. Click on “Return Early”:

9.5 How many audiobooks can I borrow at the same time?

Audiobooks and ebooks in English and German are all borrowed from the same platform. English and German combined, you can borrow a maximum of 8 items (audiobooks and ebooks) at the same time.

French audiobooks and ebooks are borrowed from the same platform. You can borrow a maximum of 8 items (ebooks and audiobooks) at the same time.

9.6. Can I listen to audiobooks when I am offline?

French audiobooks require an active internet connection, as they are only available by streaming. You always need an internet connection while listening to the audiobook.

It is possible to listen to German and English audiobooks when you are offline provided the audiobook is fully downloaded. Audiobooks are by default automatically downloaded in the app, Libby, by Overdrive. You find more information about the download options in chapter 7.2.

9.7. What happens if I close the browser while I was listening to a French audiobook?

You can continue listening to French audiobooks even after closing the browser. When you are borrowing a French audiobook, you are asked to enter your email address. You then receive a link that allows you to reopen the audiobook in your browser and to continue listening whenever and with whatever device you prefer. To do so click in the email on “relancer la lecture”. You find more information about how to listen to a French audiobook in chapter 7.1.

9.8. I do not find my borrowed audiobooks in my a-z.lu user account. Why?

Unfortunately, there is no connection between electronic downloads and a-z.lu. That’s why borrowed ebooks and audiobooks are not displayed in your a-z.lu user account.

 

You can check your active loans of English and German audiobooks directly in the app Libby, by Overdrive in the category “Shelf”.

 

If you have any further questions, please send an email with the screenshot and the error message to help@findit.lu (in English, French, German or Luxembourgish).